This week we had a LOT of meetings.
Far more than normal actually - and I must say - meeting with the clients and prospective clients has been a real blast!
I love getting out and meeting with our market - what an interesting world we live in. The business world is chalk full of unique needs and concerns - and yet these are the things that are generally go on quietly behind the scenes, while commerce chugs along.
Even more interesting are the stories that these businesses have - the ones that you’d never hear about unless you were there - their triumphs against all odds, their tenacity, and their commitment to winning with hard work and commitment. Ask any business owner - They’ll surprise you with what they’ve been through!
I met a client at an organization that has been through some really serious ups and downs, the type that was completely beyond their control, and yet - they have never had a gap in the service that they provide their client base (Admirable!), a retailer that has weathered multiple recessions and has continued to be really profitable, even amongst economic downturns - (Their secret? Offer peerless customer service and a well chosen selection of superior products….Alas -The Boutique Model), and a very lucrative financial services organization that was happy to have us on board as a vendor, and just let us do what we do best - because we solved issues for them and delivered on what we said we would…..(Imagine that - from a communications company!)
This week we were faced with getting really creative to develop some solutions that solved some pretty unique problems -some married yesterday’s hardware with today’s technology, some required some creative problem solving and hoop-jumping, while some were just all about making the numbers work.
We do this happily -because we believe that as a company, we’re building our own stories.
Stories that we’ll look forward to sitting down and sharing with our clients in the future - comparing notes (and battle wounds) and maybe even having a laugh over a coffee.
Every time one of our people walk through the door of a client both new, old, and prospective - we hope that we’re going to hear a new story, and we look forward to hearing yours.