May 2011
4 posts
5 tags
Brand Evangelism
It’s one of the oldest cliches in business - do right by a client and they’ll tell three people, do wrong by them, and they’ll tell 10 (or something like that)….
The question is - how do you flip those disproportionate numbers around, and have a happy client tell as many people as they can about what a fantastic job you’re doing and how much they’re enjoying your...
4 tags
Self Assigned Ownership (Go on - act like an...
Recently, I was asked a very interesting question by a prospective client.
During our conversation (in which I was reviewing some of his other needs - and making suggestions that could help him), the client asked me “are you an owner?”
I told him no, and asked him why he asked.
His response was that it seemed like I really cared about the business, and wanted to ensure that he had...
9 tags
Why not be creative?
Leveraging telephony in new and interesting ways is always interesting, and that’s why Voice over IP is such a great space to be in.
Having complete control over the way that a switch handles a call, (and why) based on pre-defined needs can be an extremely interesting way to showcase your company, but there is so much more that can be done in today’s age of technological...
6 tags
Feeling guilty about the environment? Telecommute!...
At Planet Telecom, we’re passionate about doing things differently, thinking outside of the box, and looking to find big picture solutions to problems that businesses face every day.
Sometimes, the solution to a problem that an organization faces is not always what or where you’d think it is.
A major concern of many businesses today is their ability to be more environmentally responsible.
...
